Refund policy

Return & Refund Policy (Vistorahub)

At Vistorahub, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

  • You have 14–30 days (choose your preferred window) from the date of delivery to request a return.
  • Items must be unused, in original condition, and in original packaging.
  • Certain items (e.g., personal care, undergarments, perishable goods) may not be eligible for return.

Refunds

  • Once we receive and inspect your returned item, we will notify you.
  • If approved, your refund will be processed within 5–10 business days to your original payment method.
  • Shipping costs are non-refundable unless the item was defective or incorrect.

Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 48 hours with photos/video proof.

Return Shipping

  • Customers may be responsible for return shipping costs unless the issue is our fault.